Terms of use.

1. Acceptance of Terms

These Terms of Use ("Terms") form a legally binding agreement between you and OS Reboot ("OS reboot," "we," "us," or "our") governing your use of the website located at osreboot.com (the "Site"), the wellness program services offered through the Site, the Wellpep application, and any related features, content, or applications (collectively, the "Service").

By accessing or using the Service, you represent that you have read, understood, and agree to these Terms, our Privacy Policy, and any applicable additional terms referenced herein.

2. Nature of the Service

OS reboot is a wellness program providing structured coaching, accountability, educational content, and access to a digital platform (Wellpep). OS reboot is not a medical provider, does not employ physicians, does not operate a pharmacy, does not dispense medication, and does not make medical decisions.

OS reboot offers two paths:

• Daily Protocol — free lifestyle, nutrition, and movement guidance delivered through the Site and Wellpep.
• Medical Track — an optional path through which users may, after independent provider review, receive prescribed treatment fulfilled through a third-party licensed medical services organization and pharmacy network.

3. The Medical Track and Third-Party Providers

If you elect to pursue the Medical Track, you will be directed to complete an intake form. That intake is provided to an independent licensed medical services organization, currently Asher Med (the "Medical Entity," or "MSO"), that contracts with licensed prescribing physicians and a state-licensed 503A compounding pharmacy. OS reboot may engage one or more Medical Entities to provide these services and may change Medical Entities from time to time. OS reboot has no role in the medical decision-making process.

All clinical decisions — including but not limited to whether to prescribe, what to prescribe, dosing, titration, monitoring, adjustments, and contraindication review — are made by independent licensed physicians based on their independent clinical judgment.

OS reboot is a marketing and program partner of the MSO. The MSO and its affiliated physicians and pharmacy are independent third parties. OS reboot makes no representations or warranties regarding the services they provide, and accepts no liability for their acts, omissions, or clinical decisions.

4. Eligibility

To use the Service, you must be at least 18 years old and legally capable of entering into a binding contract. The Medical Track is available only in U.S. states where the MSO's physician network and pharmacy are licensed to operate. Some states impose additional restrictions on compounded medications, telehealth, or specific medication categories. See State Disclosures.

You represent that all information you submit is true, accurate, and complete, and that you will keep it current.

5. Account Registration and Security

You may need to register an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at hello@osreboot.com of any unauthorized use.

We may suspend or terminate your account at our discretion if we determine you have violated these Terms or applicable law, or if continued access creates a risk to OS reboot, other users, or third parties.

6. Fees, Payment, and Refunds

6.1 Site fees

OS reboot does not charge any fees through this Site. Use of osreboot.com, the Daily Protocol, and wellness coaching is free of charge. To begin the Medical Track, you submit an intake form or book a call with a wellness coach — there is no payment collected on osreboot.com.

6.2 Physician review fee (paid to the Medical Entity)

If you elect to proceed with the Medical Track after speaking with a coach or submitting an intake, a $20 physician review fee is collected directly by the Medical Entity at the time of medical intake completion. This fee is paid to the independent medical group for the physician's professional review of your intake.

The $20 physician review fee is refunded in full if no prescription is written. If a prescription is written, the fee is non-refundable as the physician's review has been completed.

6.3 Medication and program fees (paid to the pharmacy and Medical Entity)

Medication costs, when applicable, are separate, disclosed by the Medical Entity before you authorize the purchase, and collected by the pharmacy or Medical Entity directly. OS reboot is not a party to those transactions. See Refund Policy for refund eligibility.

6.4 Payment processing

All payments are processed by the Medical Entity or pharmacy through their own secure third-party payment processors. OS reboot does not collect, store, or process payment card data through this Site. By providing payment information to the Medical Entity, you authorize them to charge the applicable amount in accordance with their terms.

7. No Medical Advice; No Doctor-Patient Relationship

The content of the Site, including program descriptions, wellness coaching, blog posts, the Wellpep application, and any communications with OS reboot wellness coaches, is not medical advice, diagnosis, or treatment. It is general educational information.

Wellness coaches are not licensed medical providers and do not provide clinical care, recommend medications, diagnose conditions, or interpret medical information. All clinical questions must be routed to the licensed prescribing physician or care team.

A doctor-patient relationship exists, if at all, only between you and the independent licensed physician who reviews and (if applicable) prescribes for you through the Medical Track. No doctor-patient relationship exists between you and OS reboot.

Always seek the advice of your physician or other qualified health provider with any questions you have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on the Site.

8. Affiliate Program

The OS reboot Affiliate Program allows registered affiliates to earn a 10% commission on qualifying Medical Track purchases made by users who complete intake through their unique referral link, subject to a 60-day attribution window. See the Affiliate Agreement for the full terms, including marketing rules and prohibitions.

Affiliates are independent contractors and not employees, agents, or representatives of OS reboot. Earnings vary widely; most affiliates do not actively refer and earn nothing.

9. User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Provide false, inaccurate, or misleading information.
• Submit another person's intake or impersonate another person.
• Resell, redistribute, or transfer compounded medications received through the Service.
• Reverse engineer, scrape, copy, or attempt to extract source code from the Site or the Wellpep application.
• Interfere with the security or integrity of the Service or other users' accounts.
• Use the Service to harass, defame, or harm another person.
• Make medical claims or advertise specific medications, dosing, or treatments in connection with the Affiliate Program.

10. Intellectual Property

The Site, its content, design, code, trademarks, and the "OS reboot" name and logo are owned by OS Reboot or its licensors and are protected by U.S. and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use only.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any of the content without our prior written consent.

11. Disclaimers and Limitations of Liability

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

OS reboot does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. OS reboot does not warrant that the Medical Track will result in approval of any specific medication or any specific health outcome.

To the maximum extent permitted by law, OS reboot, its officers, directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the Service, including without limitation damages for lost profits, lost data, personal injury, or property damage, even if OS reboot has been advised of the possibility of such damages.

OS reboot's total cumulative liability arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total fees you paid to OS reboot in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the above limitations apply to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless OS reboot, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any content you submit through the Service.

13. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

Any dispute arising out of or relating to these Terms or the Service shall first be addressed through good-faith informal negotiation. If the parties cannot resolve the dispute within thirty (30) days, the dispute shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be held in San Francisco County, California, or by remote proceedings.

You and OS reboot waive any right to a jury trial and to participate in a class action. Arbitration is on an individual basis only.

This arbitration provision does not preclude either party from seeking injunctive or equitable relief in a court of competent jurisdiction for intellectual property infringement or breach of confidentiality, or from filing a complaint with a regulatory agency.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Subject to the arbitration provision above, the state and federal courts located in San Francisco County, California, shall have exclusive jurisdiction over any disputes that are not subject to arbitration.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by updating the "Effective" date at the top of this page and, where appropriate, by email or in-product notice. Your continued use of the Service after such updates constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Contact us at:

OS Reboot
Email: legal@osreboot.com
General inquiries: hello@osreboot.com